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Scott McQueen

Systema Melbourne · My own business · Bookings and payments

Bookings, waivers, payments and a CRM that one person can run.

My own businesssystemamelbourne.au

1. Outcome

Online bookings, payments, legal waivers and a small CRM for my martial-arts school, with an automated morning report.

2. The problem

A one-person school had to sell online, get a legal waiver signed before anyone pays, and know about every booking, with no staff and no booking subscription.

3. My responsibility

Owner and instructor. I set the offer, the wording and the prices, and directed the build.

4. What was built

  • Waiver first: the signature and the exact warning shown are stored, then a one-off Stripe checkout opens. There are no public payment links to skip it.
  • A signed Stripe webhook that records each booking once, emails the buyer and alerts me.
  • A private CRM that brings bookings, enquiries and waivers together per person, and flags anyone who paid without signing.
  • Ad attribution passed through to Stripe.
Home page of systemamelbourne.au
The live site, captured 1 Oct 2026

5. AI and controls

  • Each morning a script measures sales, waivers, site traffic and the Facebook ad, and Claude writes me a brief with the day's actions.
  • Claude Code built the site and the back end.

6. Evidence

22 of 22

booking tests passing

Source: test suite, 1 Oct 2026

25 Sep 2026

waiver-before-payment checkout live

Source: deployment history, 25 Sep 2026

7. Technical implementation

Cloudflare Pages, Cloudflare Functions, Stripe, Resend

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